Clear Canyon Technologies Microsoft Office Training:

Microsoft® Office Outlook 2010: Level 1

One day

This ILT Series course covers the basic functions and features of Outlook 2010. After an introduction to Outlook's window components and the Help system, students will read and send e-mail messages using several techniques. Then they will learn how to manage e-mail messages and attachments, configure message options, and use search folders. Students will also learn to manage contacts and use the People Pane, work with tasks, and create appointments. Finally, they will learn to send and respond to meeting requests.

Table Of Contents:
Unit 1: Getting started
Topic A: The program window
Topic B: Outlook Today
Topic C: Getting help

Unit 2: E-mail
Topic A: Reading e-mail messages
Topic B: Creating and sending e-mail messages
Topic C: Working with messages
Topic D: Attachments

Unit 3: E-mail management
Topic A: Message options
Topic B: Junk e-mail
Topic C: Search folders
Topic D: Printing messages

Unit 4: Contact management
Topic A: Working with contacts
Topic B: Contact groups
Topic C: The People Pane

Unit 5: Tasks
Topic A: Working with tasks
Topic B: Managing tasks

Unit 6: Appointments and events
Topic A: Creating and sending appointments
Topic B: Modifying appointments
Topic C: Events
Topic D: Calendar views

Unit 7: Meeting requests and responses
Topic A: Meetings
Topic B: Managing meetings

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