Clear Canyon Technologies Software Training

Microsoft® Office Outlook 2007: Level 1

Course Objective
Students will create e-mail accounts and send e-mail messages using several techniques. They will also learn how to manage e-mail messages, contacts, tasks, and meeting requests. Finally, students will customize Outlook for maximum efficiency. Comes with CertBlaster exam prep software (download) and a companion CBT program.

Prerequisites
This course assumes that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to: launch and close programs; navigate to information stored on the computer; and manage files and folders.

Course Content

Unit 1: Getting started
Topic A: The program window
Topic B: Outlook Today
Topic C: Getting help

Unit 2: E-mail
Topic A: E-mail accounts
Topic B: Reading e-mail messages
Topic C: Creating and sending e-mail messages
Topic D: Working with messages
Topic E: Attachments

Unit 3: E-mail management
Topic A: Message options
Topic B: E-mail security
Topic C: Junk e-mail
Topic D: Search folders
Topic E: Printing messages

Unit 4: Contact management
Topic A: Managing contacts
Topic B: Distribution lists
Topic C: Electronic business cards

Unit 5: Tasks
Topic A: Working with tasks
Topic B: Managing tasks

Unit 6: Appointments and events
Topic A: Creating and sending appointments
Topic B: Modifying appointments
Topic C: Calendar views
Topic D: Events

Unit 7: Meeting requests and responses
Topic A: Meeting requests
Topic B: Meeting request responses
Topic C: Managing meeting responses